Client Services Assistant (Part-time, 9am-2pm)
Frisco Family Services (FFS) is seeking an energetic and enthusiastic part-time Client Services Assistant to support our Client Services team. Under the direct supervision of the Client Services Supervisor, duties include but are not limited to: providing excellent customer service to clients, donors, staff and the general public; ensuring all client information is entered into database; developing and maintaining various spreadsheets and reports; ensuring all incoming telephone calls are answered and directed to appropriate staff and Departments; providing information and referrals to clients and information about FFS programs, services and agency activities; providing administrative support to client services team and the food pantry program as needed in the absence of the food pantry manager.
This position requires a high school diploma and a minimum of three years’ experience providing administrative support. The candidate must be able to excel in a fast-paced environment and interact with individuals with varying backgrounds. Previous experience working for a non-profit preferred. Must have strong interpersonal and written communication skills, experience with Microsoft office programs and be able to work with limited supervision. Must demonstrate initiative, be resourceful and professional. Must be flexible for limited evenings and weekends. Bilingual in Spanish and English preferred. Email or fax resume and salary requirements to email@example.com or fax to 972-335-9487. No walk-ins or phone calls please.