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Client Services Supervisor

Serving as the front line supervisor and managing a small caseload, the Client Services Supervisor is responsible for the oversight of evaluation and assessment of client needs to ensure they are properly addressed; advocating for clients and providing information and referral for services for which FFS does not provide; ensuring confidential collection and maintenance of client records; efficiently completing reporting requirements; providing assistance with designing, implementing, and coordinating educational programs to meet client needs; periodically auditing client records for compliance; and ensuring services are delivered with dignity and compassion. 
This position provides Departmental oversight in the absence of the Client Services Director; serves as a liaison and networks with other nonprofit organizations; attends community events; and develops and delivers presentations on behalf of our organization.  

Individual must have proven leadership and supervisory skills, be dependable, detail oriented and a self-starter with a strategic mindset. Excellent written and verbal communication skills are required.  Bachelor of Social Work required, Master’s Degree in Social Work preferred.  Bilingual (English/Spanish) a plus, with a minimum of 4 years related experience with atleast 2 years of demonstrated experience as a supervisor.  Must have excellent computer skills and be proficient in Microsoft Office, including, Word, Excel, and PowerPoint.  
 

Email resume with salary requirements to csjobs@friscofamilyservices.org.  No phone calls please.